A national leader in pediatric health and clinical care faced significant inefficiencies in their user creation workflows within SailPoint IdentityIQ. Each week, the Exchange and Account Provisioning teams manually created up to 100 new user accounts across various applications, a process that took approximately 30 minutes per user and required multiple departmental approvals. This cumbersome approach often delayed access by over a week, creating operational inefficiencies and exposing the organization to potential security risks.
MajorKey stepped in to fully automate the user creation process, drastically reducing the manual effort involved. By eliminating the need for repetitive tasks, the teams saved 30minutes per user, amounting to approximately 50 hours of effort saved weekly and over 2,600 hours annually. The automated process also standardized user access across applications, reducing the likelihood of improper access or security gaps in this highly regulated environment.
The results were transformative. MajorKey not only enhanced operational efficiency, but also strengthened the organization’s security posture. By streamlining workflows and ensuring consistent access provisioning, the client can now focus on delivering exceptional pediatric care with greater confidence in their identity security processes.
The MajorKey team fully automated the user creation process with SailPoint IdentityIQ, saving 2,600-man hours annually while reducing security risks.
Why organizations choose MajorKey
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