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Overview
Managed Operations built to enhance your identity program with strategic guidance and flexibility

  • Get advisory alongside program management
  • Recommendations for ongoing program enhancement
  • We will never ask, “What should we do next?”
Market Challenges

Meeting the demand for identity security growth and new regulations

As the identity framework expands and new regulatory and compliance standards continue, we’re here to support and drive your program forward by:

Progressing
Your identity program forward
Redundancy
24 x 7 Service Availability
Balancing Support
To unburden your IT staff
Outsourcing
Highly experienced and certified experts
Seeking
Guidance to create efficiencies
Services

Managed Operations Solutions

Our Managed Operations isn’t tied to a product, but to a solution space with cross-functional teams that act as one, giving you freedom to shift focus without friction.

Essential
Operations-Driven
  • Operations-driven with a focus on technology enhancements for day-to-day management of support tickets and upgrades
Professional
Efficiency Driven
  • Operations- and efficiency-driven with a focus on process improvement and technology enhancements.
  • Includes Essential + more dedicated hours and services
Enterprise
Outcomes Driven
  • Business outcomes-driven with advisory support across your people, processes, and technology
  • Includes Professional + more dedicated hours and services
MSSP
Complete Management
  • Turnkey, day-to-day operations with scalable resources to enhance your identity program with the industries top solution providers
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With MajorKey, there was no reluctance, no preemptive excuses as to the complexity, and no time wasted...

IAM Director
,  
National Bank
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Capabilities

Redefining efficiency and reliability with Managed Operations

We offer Managed Operations across the IAM solution space with cross-trained identity specialists that further enhance your program.

Privileged

Capabilities include:
  • Program management, enhancements, & guidance
  • PAM application support & maintenance
  • Proactive monitoring & reporting
  • Standard & major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

Customer

Capabilities include:
  • Program management & advisory services
  • CIAM application support & maintenance
  • Proactive monitoring & reporting
  • Standard & major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

Governance

Capabilities include:
  • Program management and advisory services
  • IGA application support and maintenance
  • Proactive monitoring and reporting
  • Standard and major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

Customer Success

Why Organizations Choose MajorKey

Overview

Advisory Differentiators

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MajorKey
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic
Big Consultants
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic

VARs
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic

Other Boutique ISPs
  • Showyou how
  • Extendacross cloud, data, and applications
  • Flexible framework
  • Program & Change Management
  • Technology agnostic

Our Services

Identity-Centric experts serving across your identity ecosystem

From system design to sustainment, we provide complete lifecycle support 
across your enterprise

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Resource Library

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