When a Fortune 500 bank faced mounting regulatory and compliance pressures, they sought to implement SailPoint to replace their outdated, homegrown IGA platform. However, their first two partners failed to deliver, leaving the project incomplete after nearly four years. Frustrated and under scrutiny from auditors and internal stakeholders, the bank turned to MajorKey, despite reservations about engaging another partner. After diagnosing their specific challenges and complexities, MajorKey was tasked with salvaging the stalled implementation.
MajorKey immediately identified critical issues, such as a misconfigured SailPoint-ServiceNow integration, which were promptly addressed. Leveraging a program-level strategy aligned with best practices, our team developed a custom tool able to onboard hundreds of applications simultaneously, saving the bank significant time and resources. By addressing inefficiencies and delivering swift results, MajorKey alleviated the customer's concerns and earned their trust.
The results speak for themselves. In the client’s words: "This is the EXACT type of partnership we’ve been seeking. With MajorKey, there was no reluctance to understand the requirements, no excuses, and no wasted time. We could not be happier with the work accomplished in such a short time and look forward to working with the team more in the future."
The MajorKey Approach
Our approach is encompassed by the following values:
MajorKey helped get a SailPoint implementation back on track after two other Solution Integrators missed the mark.
Why organizations choose MajorKey
The customer was experiencing significant inefficiencies around governing user non-starts. Due to the manual nature of their process, every non-start would take several days to complete.
Over-privileged accounts and lack of visibility lead to increased security risk and possible increased cloud costs.
MajorKey fast-tracked the new vendor selection and implementation process to modernize our customer's identity and application governance program.
MajorKey helped a global food and beverage manufacturer establish Application Governance controls to meet SOX requirements in order to go public.
MajorKey updated our customer’s FastPath instance to help them pass SOX audit and find maximum value following changes to their internal business processes.
Our customer was running into issues with their FastPath implementation partner and struggling to make progress until MajorKey got it over the finish line.
MajorKey accelerated user onboarding and offboarding from days to minutes through automation.
The MajorKey team fully automated the user creation process with SailPoint IdentityIQ, saving 2,600-man hours annually while reducing security risks.
MajorKey stepped in and successfully implemented Saviynt while supporting the adoption of an IGA Program built around the best practices.
