Customer Identity

Propel engagement and build digital trust with your customers

Customer identities are central to digital growth, but organizations must balance seamless user experience with strong security, compliance, and scalability across evolving digital channels.

To succeed, organizations must:

  • Balance security and user experience across customer authentication and access journeys
  • Accelerate time-to-market with proven methodologies and scalable identity frameworks
  • Gain scalability and compliance readiness to support growth and evolving regulatory demands

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Market Challenges

Grabbing the reigns in a rapidly evolving regulatory and technology landscape

We help grow customer loyalty by:

Enhancing
Customer experience
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Strengthening
Security and compliance
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Facilitating
Scale and flexibility
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Improving
Data insights and personalization
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Optimizing
Operational efficiency
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Identity Services

Transforming CIAM into a dynamic growth catalyst for customers

While others adhere to conventional approaches, we pioneer cutting-edge CIAM strategies, harnessing the latest technologies, like AI-driven identity analytics and behavioral authentication.

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Advisory

  • Digital transformation or modernization
  • Password-less integration best practices
  • Privacy, compliance, & fraud management
  • Identity orchestration for legacy applications
  • Dynamic & policy-driven authorization models
  • One “customer” identity initiatives
  • Self-services & delegated administration
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Deployment and Integration

  • Application onboarding
  • Platform deployment
  • CRM integration (Salesforce, HubSpot, etc.)
  • Identity federation & single sign-on integration
  • Progressive profiling
  • Delegation & relationship management
  • Fraud management
  • Privacy, consent, and data residency
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Managed Operations

  • Program management,enhancements, and advisory guidance
  • CIAM application support & maintenance
  • Proactive monitoring & reporting
  • Standard & major incident management
  • Root cause analysis
  • Program road mapping
  • Iterative releases
  • Daily environment health monitoring
  • Quarterly service reviews

We couldn’t be more pleased our team and the progress made. MajorKey’s employees have been receptive, professional, and provide the solid, consultive approach we’ve always wanted.

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Global Restaurant Chain
Technology Partners

Empowering you through our leading technology partnerships and expertise

We focus on your needs by working closely with top CIAM software providers to deliver the optimal solution and maximize the value of your investment.

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Success Stories

Success Story

Helping Community Colleges Improve Security with Microsoft 365 Security Services

Enabling robust and evolving security solutions with Microsoft Entra ID and Microsoft 365 Security Services for a large network of community colleges.
June 20, 2024
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Success Story

Supply Chain Company Mitigates Risk Exposure and Reduces Process Time by Automating User Non-Starts Instantly

The customer was experiencing significant inefficiencies around governing user non-starts. Due to the manual nature of their process, every non-start would take several days to complete.
March 12, 2024
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Success Story

From Three Days to Three Minutes: Accelerating New User Onboarding at a Major US Municipal Hospital System

MajorKey accelerated user onboarding and offboarding at a major US municipal hospital system from days to minutes by fully automating the processes. This transformation improved operational efficiency, enhanced security by reducing risk exposure, and enabled the healthcare organization to scale identity access management with confidence.
October 30, 2024
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